Text copied to clipboard!
Title
Text copied to clipboard!Salon Administrator
Description
Text copied to clipboard!
We are looking for an energetic and responsible Salon Administrator to become an essential part of our team. Your main task will be to ensure a high level of service for clients, coordinate staff work, and maintain order in the salon. The administrator is the face of the salon, greeting guests with a smile, answering their questions, and helping them choose the right services. You will be responsible for booking appointments, managing the schedules of specialists, handling incoming calls and messages, and resolving any issues or conflicts that arise. It is important to be able to work with the cash register, keep track of products and supplies, and ensure cleanliness and comfort in the premises. We value initiative, stress resistance, and the ability to find an approach to different people. Experience in customer service is an advantage, but we are ready to consider candidates without experience if you are willing to learn quickly and grow with us. Your work will include interacting with specialists, suppliers, and management, as well as participating in the promotion of salon services and special offers. If you enjoy helping people, can work in a team, and want to build a career in the beauty and service industry, we are waiting for you!
Responsibilities
Text copied to clipboard!- Greet and consult salon clients
- Book appointments and manage schedules
- Handle incoming calls and messages
- Monitor staff work and coordinate their schedules
- Operate the cash register and process client payments
- Keep track of supplies and order products
- Maintain cleanliness and order in the salon
- Resolve conflicts and disputes
- Participate in salon promotions and campaigns
- Collect and process client feedback
Requirements
Text copied to clipboard!- Experience in customer service is a plus
- Excellent verbal and written communication skills
- Stress resistance and friendliness
- Ability to use computers and office equipment
- Responsibility and punctuality
- Teamwork and communication skills
- Willingness to learn and develop
- Attention to detail and accuracy
- Willingness to work in shifts
- Neat appearance and grooming
Potential interview questions
Text copied to clipboard!- Do you have experience as an administrator?
- Why did you choose the beauty and service industry?
- How do you handle stressful situations?
- Are you ready to work in shifts?
- What qualities do you consider important for an administrator?
- Do you have experience working with a cash register?
- How do you respond to client complaints?
- What are your strengths?
- Are you willing to learn new skills?
- How do you maintain order at your workplace?
